Keith’s Weekly Notes 27/10/2022

Content team project planner continuing to be beneficial with WIP and prioritisation of new requests. Consideration being given as to how work requests are received as often a call or email can create more work than stakeholder asked for, if they had followed a formal process. Content team are curating […]

Keith’s Weekly Notes 20/10/2022

Content team Excel planner being curated to ensure projects can be prioritised and managed. Helpscout Learning Content Mailbox will see all stakeholder requests of the content team come through here. The intention is to facilitate better visibility on requests, to enable allocation for a response in a timely manner. Content […]

Keith’s Weekly Notes 13/10/2022

The content team’s project planner continues to offer significant value to identify work the team are being asked to deliver. The team have agreed to ensure consistency of work requests being made by stakeholders will see them being directed to use the Learning Content Mailbox in Helpscout. This enables work […]